I recently added an intercom kit, a Hikvision DS-KH6320-WTE1W with a DS-KD8003-IME1 door station to my house. I have been running a Hikvision DS-7608NI-I2 / 8P, Firmware V3.4.95 build 170626 since 2017 without issue.
I have managed (after some serious battles) to get the intercom to work with, Hikconnect, IVMS 4200, 4500, and view the NVR cameras on the indoor station as well as view everything on my phone and have my phone respond when the door bell is rang. I had the door station viewable as well as recording and playback on the NVR but it eventually kept crashing. Now if I add the door cam to the NVR it freezes straight away. I was advised that it could be the NVR firmware is to old, but I am hesitant to update the firmware in case it bricks the NVR. I am trying to get a response from the local ebay seller I purchased it from as Hikvision will not support any ebay purchases and am hoping for a reply. In the mean time any help from those who are experienced with this type og thing would be really helpful
I have managed (after some serious battles) to get the intercom to work with, Hikconnect, IVMS 4200, 4500, and view the NVR cameras on the indoor station as well as view everything on my phone and have my phone respond when the door bell is rang. I had the door station viewable as well as recording and playback on the NVR but it eventually kept crashing. Now if I add the door cam to the NVR it freezes straight away. I was advised that it could be the NVR firmware is to old, but I am hesitant to update the firmware in case it bricks the NVR. I am trying to get a response from the local ebay seller I purchased it from as Hikvision will not support any ebay purchases and am hoping for a reply. In the mean time any help from those who are experienced with this type og thing would be really helpful