HIKVISION DVR DS-7816HGQI-HS RESET PASSWORD

Leonmendez

n3wb
Nov 17, 2017
1
0
GOOD DAY.

Im a new member of your forum, a have an issue with my DVR that i cannot reset the password it start when i update my device firmware. i try already to contact the customer support of Hikvision to my issue but until now theres no concrete solution to resolve... i dont now the reason why the IP address of unit is not detected here some following information please help to resolve my issue.
 

Attachments

  • SCREENSHOT.jpg
    SCREENSHOT.jpg
    118.8 KB · Views: 10
  • hik.jpg
    hik.jpg
    79.5 KB · Views: 10
Although this is the FIRST TIME a member has ever had this happen, perhaps someone here will be able to offer you some help. :)