Hikvision firmware advise please

[neservice]

Gidday all

I was wondering if you good people could offer some advice on updating the firmware of my cameras, I am in South Australia

I have a DS-2CD2355FWD-I running V5.5.53 build 180802 firmware, firstly it seems we have different numbers in AU, this is a camera purchased through the Australian channels, i noticed on the AU distributors site only have up to 5.5.83 , am i ok to use the firmware on the EU site? the latest being 5.6.4 Build191224?

I also have a couple of older cameras being the 2332-1, these were purchased from Aliexpress many years ago and have not been updated since, i understand i could run into trouble updating these as they were more than likely Chinese versions with English firmware, should I leave these alone? or is there a way to update them as well?


Thank you in advance

 

[lewic]

Hikvision's products are region locked. You could try to update the firmware but it would probably give you an error when you upload it to the camera. It could brick the camera is the wrong firmware gets uploaded to the wrong camera. I would double and triple check before doing any firmware upgrades.

 

[neservice]

Hello, are you referring both models or just the older 2332-l?

 

[lewic]

I was talking about Hikvision products in general. You cannot take a firmware for one region and install it on a device for another region. It will give you an error when you try to do it.

 

[OfficerD00fy]

I also have same firmware. Can you advise whether you were able to upgrade?