HIKVISION NVR 7608NI SE/P playback issue

Samee

Getting the hang of it
Apr 18, 2015
159
2
Hi i have just tried to playback some footage from the NVR for one camera. Currently it's set to motion detection and record, so when I went to backup the event and play it back. It seems to freeze at 7 seconds into the video. I have backed up a few more event and the same thing happens. On some events it will not occur, the only pattern is it freezes at 7 seconds and then continues again. I am viewing the events in VLC media player, don't think windows media player worked.

The HDD is a western digital surveillance drive 4tb.

any ideas what might be causing the issue?
 
The frame rates are at 12 there were at 25. It still seems to be doing it?

any ideas
 
The dropped frame issue has disappeared ever since I upgraded the my 7816N-E1 (same hardware as the 7616NI-E1/E2) firmware from v3.0.10 to v3.3.4. I have all my 10 cams set to constant bit rate, full frame rate, medium encode quality, and a 6144Mbps stream rate. The issue is no longer there, all recordings are smooth with no jerkiness or lost time.