Hikvision NVR, cant seem to add a dahua camera

[wozzzzza]

new hikvision nvr ds-7732nxi from andy and couple year old dahua camera im trying to add and it wont add saying incorrect username or password
i can log into the camera with my browser using the same username and password im entering into the NVR but it just wont connect to it
any ideas??

 

[TonyR]

Is it too much to ask that you rotate a couple of phone images before you posted them? Makes my neck hurt.....

 

[wozzzzza]

Is it too much to ask that you rotate a couple of phone images before you posted them? Makes my neck hurt.....

that better?

 

[steve1225]

Is it too much to ask that you rotate a couple of phone images before you posted them? Makes my neck hurt.....

If you adding Dahua cams using ONVIF protocol, you must enable ONVIF and create ONVIF user/pass (usually the same as main one) on cam...

 

[TonyR]

that better?

Mucho...
Now that I can see it OK, I'd say @steve1225 pretty much hit the nail on the head.

 

[wozzzzza]

If you adding Dahua cams using ONVIF protocol, you must enable ONVIF and create ONVIF user/pass (usually the same as main one) on cam...

ok, will give a go tomorrow, just weird this particular model dahua is doing this and the other few, different models, i have put in there went on fine.

 

[wozzzzza]

you were all wrong in a way, i was going through the settings looking for onvif and found the ip filter for trusted sites was enabled and only the NVR and my comp IP was in trusted, so i added the new NVR IP and connected straight away. no idea why this trusted site thing was enabled in first place.

 

[EMPIRETECANDY]