Hi guys, I have a question for you, I'm going crazy!
I recently bought a Hikvision DE-line Network PTZ DS-2DE2A404IW-DE3 with 128 WD memory card.
Setting the camera was successful, but now I run into the following problem. When I want to download video images from ivms-4200 I get the following message: exception.error code libplayctrl.dylib [2].
The settings on my pc are set for ivms 4200 to read and write.
Unfortunately I cannot get this problem solved, I tried it via the web client of Hikvision, but I also get the message '' download failed '' here.
I have tried through another PC, the problem remains.
Can you please help me?
I recently bought a Hikvision DE-line Network PTZ DS-2DE2A404IW-DE3 with 128 WD memory card.
Setting the camera was successful, but now I run into the following problem. When I want to download video images from ivms-4200 I get the following message: exception.error code libplayctrl.dylib [2].
The settings on my pc are set for ivms 4200 to read and write.
Unfortunately I cannot get this problem solved, I tried it via the web client of Hikvision, but I also get the message '' download failed '' here.
I have tried through another PC, the problem remains.
Can you please help me?