HiLook Missing Videos

Dec 30, 2018
3
0
UK
I'm using the HiLook app with my HiWatch NVR-108-A-8P. The NVR is set to continuous record, and through the web interface, and directly on the NVR I can view all recordings for all cameras.

For some reason, if I use the HiLook app (or iVMS-4500HD) it only gives me random chunks of recordings. E.G for today on one camera I have midnight to )1:15 then nothing until 4:47 when I get a further 1hr 15mins of recording, and then ages later I get a further small chunk.

Does anyone know why it is only giving me chunks of recordings in the app, and how I can get the full recordings to show, as they are there on the NVR and web interface.

TIA!