Image keeps flipping on IPC-HDW5231R-Z

Grasshopper

Grasshopper

n3wb
Jul 10, 2017
2
0
Melbourne
Hi All,

About a month ago, I disconnected my front camera to inspect it for any moisture as it was having issues with a scratchy microphone. When I remounted it I decided to flip it 180 degrees. I then updated and saved the settings on the camera after flipping the image. All was good for about a week and now, every week the image flips back to it's original orientation. I have 2 other cameras of the same model without issues. I have had this camera for a number of years and this is the first issue I have had with it. It happens whether I configure it on the camera, or via my Synology Surveillance Center. Should I factory default the camera and try again or is there something else going on?

Device TypeIPC-HDW5231R-Z
System Version2.622.0000000.18.R, Build Date: 2017-11-10
WEB Version3.2.1.515090
ONVIF Version16.12(V2.4.1.510971)

Any assistance would be greatly appreciated.

Thanks.
 
Have you tried a different web browser? Don't use your Synology Surveillance Center to configure camera settings, always use the Camera's Web UI
 
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Try re-flashing firmware, perform factory reset, then set settings again using only Dahua's Web UI, just use the Synology system to connect to the camera

Grasshopper said:
I've tried both methods and neither method keeps the setting. As soon as the camera reboots, it reverts back.
Click to expand...
 
Have you tried to perform a manual restart of the camera via its menu after saving the settings to check if the configuration is also lost that way?
 
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Grasshopper said:
As soon as the camera reboots, it reverts back.
Click to expand...
Why is the camera rebooting?

I would use the 're-flashing the firmware' as a last resort. Why not just turn the cam back around and not flip it 180?
 
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True, just physically turn the camera around. Obviously, there is a gremlin in the firmware that still requires attention; perhaps even try updating the firmware. Some of these settings are stubborn, there is no doubt about that. :rofl:

samplenhold said:
Why is the camera rebooting?

I would use the 're-flashing the firmware' as a last resort. Why not just turn the cam back around and not flip it 180?
Click to expand...
 
Maybe the settings don't stick. Try Internet Explorer.
 
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