Intermittent No-Link with Hikvision

Eagle55

n3wb
Oct 23, 2016
7
2
I am using a Hikvision DS-7616NI-E2/8P (Firmware V3.4.82) with 8 channels POE that plug in directly to the NVR and the other 8 via a Ubiquiti link that the NVR accesses the cameras that are on the LAN. Currently only have 4 cams on each type of input with a total of 8 camera. I have had a situation the last few weeks (that I know of) where one of the cameras would show NO-LINK just like it had been unplugged. Before I could get down to troubleshoot it, it came back on (approx 24 hours +or-) I'm thinking maybe bad connection at a termination so I am thinking maybe go and troubleshoot wiring when I have time or when it stays out long enough to get down there. So its been back up for a few days and another camera does the same think and comes back in about 20 hours. Both cameras happen to be 2CD2132 dome cameras. Not that I suspect the that model and it may or may not have been happening before on another camera that I did not catch doing it. Has anyone seen this issue and might be able to give me a hint where to look or check to get rid of it.
 
Start by using playback to see which cameras are doing this. Is it only those two cameras? Do they have the latest firmware? Have you tried rebooting both the cameras and the NVR?
 
I will have to go to the site and look at the playback, and I'm not sure to what extent this has happened but have caught it on two occasions so far and a different camera on each. I know I have mostly the one model of Dome mentioned above but know I have one varifocal dome and one turret style. Firmware versions are different but typically is v5.3.0 and one (the varifocal) is 5.2.0 I know that the domes have had either one or two updates since v5.3.0 so I will work on updating those and checking further on the models and FW version of the other that are not the 2CD2xx2 cameras and get them updated as well. I just remotely updated the NVR FW from v3.4.82 to the latest v3.4.92. I don't think I can remotely update the camera firmware?? I think it has been several months since the whole system was rebooted (other than todays FW update which restarted the entire system)
Anyway, I will work on all of the firmware updates, just was interested if this is something that has been seen in the past. I check on several system but this it the only one that is doing this that I know about yet and it always seems to correct itself before I can get down to check on it. Will report back when I get all the FW's updated.
Thanks for the ideas