Hi there,
I have a HikVision setup that someone else installed who is no longer available. Everything works, I can view the camera's in the app when I'm on the same network the camera's are installed on or when I'm on 4G.
But when I'm on a different WiFi network I can't see them, I have to switch to 4G.
I'm a novice with IP Camera's and am not sure if I have to port forward the WiFi network I want to view from as well?
Any help would be greatly appreciated!
I have a HikVision setup that someone else installed who is no longer available. Everything works, I can view the camera's in the app when I'm on the same network the camera's are installed on or when I'm on 4G.
But when I'm on a different WiFi network I can't see them, I have to switch to 4G.
I'm a novice with IP Camera's and am not sure if I have to port forward the WiFi network I want to view from as well?
Any help would be greatly appreciated!