IP4M-1098EW-AI PTZ shows Limited Resources - Failed to Play Video

[jnissen]

I installed this PTZ a month or so back and initially the PTZ function would work fine. I do not have it on a preset pattern or anything and manually move it with Blue Iris controls.

Lately the video fee is fine in Blue Iris but if I attempt to control the camera with the PTZ function in Blue Iris it does nothing. I can log in directly to the camera and it give s me an error "Limited Resources - Failed to Play Video."

I am not sure what it's telling me. I did not install an SD card in the camera and wondering if the thing used up all it's memory and now is not capable of displaying the video or controls correctly? Do these camera require an SD card? Any suggestions would be very welcome.

Amazon link to camera

https://www.amazon.com/gp/product/B0CSM8F4G6/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

 

[wittaj]

That is usually a network bandwidth limitation within your network.

Is your camera going thru the router or is it dual NIC or VLAN?

In other words if you unplug your router will you still get the video?

 

[jnissen]

Resolved. I had local camera alerts writing to camera memory. Since I’m using Blue Iris and AI to now analyze the feed I turned off all the local writing to memory. I did a factory reset then turned off all the local writes.

Seems to have fixed it as I can once again use the PTZ functions.

BTW -I had overwrite enabled for local alerts so shouldn’t have been a problem but we all know about should do this situations! Think the camera memory was consumed with alert data so it couldn’t process the image feed or PTZ controls.


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