IPC-T2431T-AS not being recognized

cyndor1

n3wb
Apr 5, 2020
3
0
USA
I've tried connecting it both to my PoE switch, and to the router, but it just does not show up under my list of devices. Plugging in my laptop to those same ports works just fine so am I doing something wrong or is it the camera?

Some of the things I tried were to reset my switch, router, modem, and also holding the reset button for 10+ seconds on the camera.

I was under the impression it was plug and play so any and all help is appreciated.
 
its possible your laptop port is already set to the correct 192.168.1.1 default gateway same as camera, And your router is something different of a subnet?
 
I meant that the laptop connects to the router and switch and gets listed with an IP address on the client list.

My router's default IP is 192.168.50.X and all my connected devices follow the same scheme.
 
Ahh many thanks. I did the config tool setup incorrectly before where it would not appear on there, and I just tried it again on my laptop and the device appears. Will let you know if I need any more help. Thanks again
 
Np, please read the Wiki tab at top of page and also this