Ivideon issues

Joined
Dec 29, 2019
Messages
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Location
Netherlands
Hello,

I'm using Ivideon for a couple of years now.
Recently I run into a view strange problems.

First after updating from version 3.7.0 to 3.8.0 a issue with the software motion detection started.
Some cameras stopped recording for a few hours randomly.
After downgrading to 3.7.0 problem solved right away
I have two servers running on two different locations both same problems.
One server windows 7 the other windows 10.
Ivideon asked me to run a new server 3.8.3 next to the 3.7.0. server.
The new server same problems and 3.7.0 was working Ok with motion.
Good support and fast response from Ivideon support except they don't understand my problem.

Second problem when playing back motion events the playback time is not always in sync with the OSD camera time!
Especially with onvif Hi3518 chip based cameras (software and hardware motion made no difference).
I have a Sony SNC series with ONVIF connected and playback time always in sync!
I expect the Chinese brand cameras are not fully ONVIF compliant and Ivideon has problems with that.

Hopefully an other Ivideon user can conform this issues.
Many thanks and Happy 2020 from the Netherlands.
 
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