IVMS 4200 causing my PC to spontaneously shutdown

B

Bill Stock

n3wb
Sep 4, 2016
29
2
My IVMS 4200 has not worked for a while, so I uninstalled it, repaired the registry and reinstalled the latest version. Wow the picture quality is so much better than logging into the NVR and it is very responsive. My custom view won't load for now, but at least it's working.

But, the PC spontaneously shutdown a few hours after installing the new IVMS. It has done this several more times since. I noticed one of the tasks running when it shutdown was Hikvision Watchdog. WTH is this?

Thanks.
 
The event viewer shows this:

Faulting application name: iVMS-4200.Video.C.exe, version: 0.0.0.0, time stamp: 0x60b9029d
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x82dc99a2
Exception code: 0xc0000409
Fault offset: 0x0009eddb
Faulting process id: 0x5b50
Faulting application start time: 0x01d7727ea2f5d7a2
Faulting application path: C:\Program Files (x86)\iVMS-4200 Site\iVMS-4200 Client\Client\iVMS-4200.Video.C\iVMS-4200.Video.C.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 280e0d14-0c29-4f4f-8e86-d6355cb0da35
Faulting package full name:
Faulting package-relative application ID:
 
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