iVMS-4200 smart search not working

Dodsy

n3wb
Feb 14, 2024
1
0
uk
Hi all. I'm new to the world of Hikvision and have run into a problem with smart searching

On PC browser and direct from the NVR, I can get screens showing the motion from humans/vehicles as shown below

Screenshot 2024-02-14 115830.png

However, iVMS-4200 keeps saying 'please select a camera'

Untitled.jpg

Am I doing something wrong? Enable Dual-VCA is ticked, as is Save Camera VCA Data within the NVR.