IVMS 4500 Connection issue with Ip/Domain Settings

[Frederic Francois]

Hi Everyone

My config are as follows

NVR DS-7616-NI-Se/p with 8 cams

I have successfully forwarded the requested ports and i can access the NVR externally with the address http://abcxxxnoip.me
but when i configure it with Ivms 4500 and selecting Ip/domain and using address as abcxxxnoip.me and proper 8000 port it only says connection failed

But if i use the external IP address instead of abcxxxnoip.me it works fine.

I can't use the IP address indefinitely as it is not a static one and thus the reason to use noip.com

I have tried also another settings and register the DDNS www.hik-online.com but it will always failed when trying to save the settings

Some help will be much appreciated

 

[hereu]

I've never had a problem using HiDDNS.

Does it accept your DDNS name when you enter it into your NVR DDNS settings?

When setting up IVMS-4500 select HiDDNS for Register Mode and only add your name part of your address in the Device Domain. For example, fredericfrancois

 

[Frederic Francois]

When i tried to register it into the NVR it just give me the usual invalid operation when trying to saved it

i have 2 NVR , 1 at home and other at work and both same version and same bloody error

 

[hereu]

Is it possible that the name has already been taken?

I've seen that before.

Add a couple of numbers at the end and see if it will register.

Also check your ports are all forwarded properly.