IVMS displaying green videos?

[dannieboiz]

I have a 7608 that seems to be acting weird. Most devices, the video display seems fine but on a couple devices, an Imac and an Android tablet, the video playback is nothing but a green display. Have anyone seen this issue? Iphone and Android phones no problem.

 

[Ken Stranger]

I have a similar problem on an old Toshiba android Tablet with a new 7732NI-I4 with all cameras in H264+ recording - I would blame the age of the tablet and not the NVR. This tablet will not run 4500 app but will run 4500HD app wherein I have the problem.
I thought I had seen another thread on this but cannot find it.
I have not yet proven if it is the H264+ or the night vision as I have only just configured the NVR and initially it was only recording H264 day time. I will find out more a bit later on other devices I need to test.
There are far more experienced than I on this forum that I am sure will know the technical reasons for this.
A laptop with iVms4200 on the network with the NVR does not have a problem

 

[Ken Stranger]

Here is a thread and refers to another thread within.

https://www.ipcamtalk.com/showthread.php/10293-Hikvision-DS-7608NI-E2-troubles?highlight=green+playback+ivms

 

[Ken Stranger]

Update:

Toshiba AT100 tablet - H264+ recording - ivms4500 will not run, iVms4500HD day video OK Night video Green

ASUS FonePad K004 - H264+ recording - ivms4500 day video OK Night video Green

Samsung Galaxy S2 GT-I9100T - H264+ recording - ivms4500 day video OK Night video OK

Samsung Galaxy S2 GT-I9100T - H264+ recording - ivms4500HD day video OK Night video Green

 

[Mikey Wetzel]

I had this problem on two new cameras on which I set to H.264+ to ON. When I turned H.264+ back to OFF, the cameras are fine.

BTW, when my live video feed was "green", I mean it was corrupted to be all green. It was not merely green-tinted. My problem was kinda like in this photo (see link), although that's not an actual screen shot of mine, but just something close that I found on the internet.
http://il5.picdn.net/shutterstock/videos/9413054/thumb/1.jpg

 

[Kieran]

With regards to the green stream on iVMS 4200 on a Mac, there's currently no support for H.264+ on the Mac OS version of iVMS 4200. If you try viewing a camera with H.264+ enabled, you'll either receive no stream at all or an unusable green stream. You actually can't enable or disable H.264+ via the remote config either. This can of course be resolved by disabling H.264+ on a camera, but that's obviously not ideal.

iVMS 4200 for Mac isn't updated anywhere near as frequently as it is for Windows, usually once or twice a year. The last we heard back in April was that an update to add H.264+ compatibility was due for August 2016.

 

[Hotelone]

H.264+ works for me with IVMS-4200 on my Mac. I did get the green screen in IVMS but some combination of turning H.264+ off then on and then re-booting both the cameras and the NVR worked.

 

[Hotelone]

P.S: Running IVMS-4200 v1.02.02.02 on my Mac.

 

[Del Boy]

H.264+ requires Hikvision player as it's a Hikvision codec which isn't H.264 compliant.

iVMS-4200 on Mac works with H.264+ for me btw Kieran. Sorry! Not tried PC because I just use Firefox.

 

[Hotelone]

I knew I shouldn't have posted on this thread! About three hours after posting both cams started showing the green screen in IVMS after two days of solidly working with H.264+ and no amount of reboots and fiddling can make it work this time. Curses!

 

[Del Boy]

I knew I shouldn't have posted on this thread! About three hours after posting both cams started showing the green screen in IVMS after two days of solidly working with H.264+ and no amount of reboots and fiddling can make it work this time. Curses!

It's recording fine, just need to use their VSPlayer

 

[Hotelone]

Yes, but no live streaming or event viewing. VLC works with the saved vids without any added codecs too.

 

[Del Boy]

Yes, but no live streaming or event viewing. VLC works with the saved vids without any added codecs too.

VLC will work but it will be green if H.264+ at some places.

 

[Kieran]

iVMS-4200 on Mac works with H.264+ for me btw Kieran. Sorry! Not tried PC because I just use Firefox.

Interesting. What version of iVMS 4200 are you using on your Mac for it to work?

I've just checked again with iVMS 4200 v1.02.02.02 on a Mac and got a green screen from two cameras running H.264+ from both the live view and playback footage. I'll do a few tests later and try to get it functional - any info on how you've got it up and running would be appreciated.

 

[Del Boy]

Interesting. What version of iVMS 4200 are you using on your Mac for it to work?

I've just checked again with iVMS 4200 v1.02.02.02 on a Mac and got a green screen from two cameras running H.264+ from both the live view and playback footage. I'll do a few tests later and try to get it functional - any info on how you've got it up and running would be appreciated.

Let me get my Mac and double-check it. I'm sure it's been ok but maybe I was lucky on that clip!

 

[Del Boy]

Interesting. What version of iVMS 4200 are you using on your Mac for it to work?

I've just checked again with iVMS 4200 v1.02.02.02 on a Mac and got a green screen from two cameras running H.264+ from both the live view and playback footage. I'll do a few tests later and try to get it functional - any info on how you've got it up and running would be appreciated.

You're right, I'm running the sub-stream for the H.264+ cameras. When I switch to main-stream it goes proper Green!

 

[Kieran]

Ah, such a pain! Thanks for checking that for me Del Boy.

Hopefully that August 2016 ETA for the iVMS 4200 Mac update was accurate...