I'm using HIKVision for quite long time, but now was time to set up card access and now problems started.
So firstly, I have NVR + cameras + 2 video intercom devices as seen in attachment devices.png.
My problem is that now I want to change door unlock time from 15 seconds to 5 seconds and I get problem:
Did anybody have same problem and how to resolve it (attachment hikproblem1.png)?
Because of that I can not save changes which was made.. But I get this error only on "Access and Elevator Control" page under device control..
Also I have other problem in iVMS that if I want to unlock / open door I get error 50-23. So I can not control opening door via iVMS. But it is working via Hik-Connect app on Android.. Attachment: 50-23.png
Thank you for your ideas and for helping me out to resolve this problems...
So firstly, I have NVR + cameras + 2 video intercom devices as seen in attachment devices.png.
My problem is that now I want to change door unlock time from 15 seconds to 5 seconds and I get problem:
| NET_DVR_CHAN_EXCEPTION | 18 | Device channel is in exception status. |
Did anybody have same problem and how to resolve it (attachment hikproblem1.png)?
Because of that I can not save changes which was made.. But I get this error only on "Access and Elevator Control" page under device control..
Also I have other problem in iVMS that if I want to unlock / open door I get error 50-23. So I can not control opening door via iVMS. But it is working via Hik-Connect app on Android.. Attachment: 50-23.png
Thank you for your ideas and for helping me out to resolve this problems...
