When I have a trigger, I have BI set to save the alert image as a Hi-Res JPG. When I check the images in my Alerts folder, they're all Lo-Res. Any idea what's going on?
Lo-Res trigger JPG
- Thread starter 105437
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MikeLud1
IPCT Contributor
If you have the camera AI set to use Sub stream it will save the low res image, this is a bug with BI. Please report it to support, the more he gets emails on this the better chance of it getting fixed.
Yep, using sub streams. I'll report to support. Thanks
Still working with BI support on this. I'll update once I have solid info.
Bottom line after working with Ken, here's where it ended up... If you have “Use main stream if available” on the Camera>Trigger>AI page deselected, you will get lo-res alert images. Here's Ken's last response to me.
You will get Mainstream alert images if you are using Mainstream with AI. Using these images does use more CPU.
This is something we've gone back and forth on ... currently settled as the way it is now ... save the image that was ACTUALLY used to confirm/cancel the alert. Otherwise, there may be a difference in these because the AI can be configured to analyze multiple images, not just the single alert image.
You will get Mainstream alert images if you are using Mainstream with AI. Using these images does use more CPU.
This is something we've gone back and forth on ... currently settled as the way it is now ... save the image that was ACTUALLY used to confirm/cancel the alert. Otherwise, there may be a difference in these because the AI can be configured to analyze multiple images, not just the single alert image.