Luma 510 NVR

[JMorben]

We have a four channel Luma 510 NVR. About 6 times each day we hear a beep and the nvr goes offline and we cannot access the cameras. After a few minutes the cameras come back on.. Is this normal or is there something malfunctioning with our nvr?

 

[TonyR]

Are the cameras POE (get power from the NVR)?
Does the NVR have an external DC power supply?

P.S. -Welcome to IPCT!

 

[JMorben]

Yes the cameras are plugged into the nvr and there is an external power supply. I view the cameras on the Luma app and also Control4.

 

[djernie]

Welcome to IPCT, are you plugged in to the outlet or into a power strip? @TonyR maybe suggesting the power strip may be going bad. If your plugged into a power strip i am suggesting a bad power strip or APC battery backup strip is going bad. If not those things it may be the NVR having issues.

 

[TonyR]

I'm looking for the easiest thing to check and that would be the external power supply. If it's a switching type and not linear you can't accurately check the rated output voltage unless there's a load on it.
Does the power supply have an LED indicator on it?
Is it 48 VDC?