Missing the face detection option in my NVR dahua

[Ram2693]

Really want to set up the face detection/ face recognition options.

However every video the first step is to go to AI option then parameters then smart plan and select “face detection” for the required channel.
I don’t have that option which then doesn’t let me continue. (See image attached)


Please help it’s really frustrating at this point and I have contacted the supplier and they noted that my model of NVR does allow it and should work. But they are no help after that.

 

[wittaj]

I see face detection and face recognition in your screenshot to the left - does it not let you select it?

However many of us would prefer to use IVS for human detection instead of face detection.

 

[jmcu]

If your smart plan does not have FD for that camera, than the camera in not capable of that feature.
You would either need a different camera or a AI NVR that allows a few channels to do FD by the recorder.

 

[bigredfish]

^^^^^
This

What model is the camera and what model is the NVR?

 

[Ram2693]

Thank you all for the quick responses:

Please see below the items I have:

1. NVR: DHI-NVR4216-16P-AIANZ-4TB
2. CAMERA: DH-IPC-HDW3666EMP-S-AUS-BLK

 

[bigredfish]

OK both appear capable of IVS (perimeter protection) but the camera does NOT have Face Detection capability.
(Side note: That camera wont be very good at night without a LOT of external light. Its a small sensor on a 6MP camera)

Because that is one of the new 'AI" NVRs (budget model), in theory you should be able to do FD by NVR for 1 channel only
1st you need to get out of the machine interface, open a web browser and go to the IP of your NVR and login via the browser

I dont have one of those AI recorders so I cant tell you exactly where, but there should be a switch to choose "AI by Recorder" for the selected channel

 

[Ram2693]

Thank you I tried all that but without the option in the smart pla for face detection it for some reason does not work?
Like video link below

 

[paul@austins.tv]

As bigredfish suggested. You need to enable "AI by the recorder". The user manual for your NVR will hopefully guide you further.