Mobile access to a BI v4

[TheSwede]

Hi there !
I have multiple BI v5 servers and i have a old v4 that I can access from a IPAD but its not possible from a new Iphone.
Its within LAN so its not about remote access and possible problems with that.

I fill in the server credentials IP and port and serial nr, no success.
The user/pass is correct
The mobile don't show up in the list of mobile devices on the server.

The phone is of course on the same WLAN/ LAN as the server..... I have no clue what it is..

Brgds The Swede

 

[TonyR]

Is it the BI app or UI3 that won't bring up VI v4 on the new iPhone?

And what is this "serial nr" you mention?

 

[Bruce_H]

Hi there !
I have multiple BI v5 servers and i have a old v4 that I can access from a IPAD but its not possible from a new Iphone.
Its within LAN so its not about remote access and possible problems with that.

I fill in the server credentials IP and port and serial nr, no success.
The user/pass is correct
The mobile don't show up in the list of mobile devices on the server.

The phone is of course on the same WLAN/ LAN as the server..... I have no clue what it is..

Brgds The Swede

Could it possibly be an issue with the security certificate that BI4 is using is not being trusted by the newer IPad device? I thought I read about some issues with security certificates expiring for apple devices!

 

[TheSwede]

Tnx for reply !
Its the app, whitch wants first and last digits of ser nr.
Im aware of the sertificate but when the cert is to old the push dont work but its possible to connect and view.

And the Ipad where I had the connected before is working.. Would be updated cert there also.
The UI is working but i like the app.