my DS-2DF8C842IXS-AELW is stuck in night mode.

Sep 19, 2015
1,035
1,332
Naples Fl
I have tried setting it back to day and that did not stay and setting it back to auto, saved it rebooted and after a minute it turns back to night mode. what in the heck is causing this?

Chikvison error.PNG
 
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Either the sensor that detects if it is night or day is broke, IR filter is stuck, or the camera has a profile management schedule set that is off what your day/night is.

What camera and what browser are you using? Some cameras are browser dependent, so try a different browser.
 
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Either the sensor that detects if it is night or day is broke, IR filter is stuck, or the camera has a profile management schedule set that is off what your day/night is.

What camera and what browser are you using? Some cameras are browser dependent, so try a different browser.
the Camera is the model listed in the title and I was using a brave browser to view it but I open the camera GUI inside of chrome. it worked fine yesterday. I wonder how warranty the camera through B&H photo
 
Duh LOL.

Before warranty, try a factory reset in the event something got wonky in the camera that has flipped day/night or caused the light sensor to not work.
 
Duh LOL.

Before warranty, try a factory reset in the event something got wonky in the camera that has flipped day/night or caused the light sensor to not work.
I keep setting it back to day, it saves it and in a little as a minute it is switches back to night. I have two other hikvision cameras that get stuck in night mode
 
Most of the times i had problems like this with customers living close to the green zones,woods were insect doing nests on sensor. Meaning your camera think its night time all the time.
 
Do you have any photos of this camera it situ @Coldair?

Trying to get an idea for scale to see what it looks like fitted as it seems to be massive in the very few videos I can find online with them being unboxxed.