No Live streaming on mobile 3g/4g connection

DonnieH

n3wb
Jun 10, 2015
2
0
I've got a simple setup i.e. a DS-2CD2232D-I5 connected straight into my PoE router and takign it in stages before I configure fully.

At the moment using the hickvision client software I can view the live stream on my laptop over my home wifi and can also view the live stream over wifi using an iVMS-4500 on both android phones and iphones.

When using a mobile connection I can setup the device no problems as I get confirmation when I change the device settings but the display on th emobile just shows 'starting live view' with a black screen and a continious small loop in the centre as though its tryign to get the stream.

Ok, so I thought ports. I forwarded ports 80, 8000 and 554 and still the same.

Then I setup the camera in the DMZ and still the same.

The thing that confuses me is that if I use other camera apps on my phone such as tinycam or IP cam viewer I can the the live stream no problem over my 3g/4g connection so it can't be a port issue surely?

Any help would be greatly appreciated. Thanks
 
As it turns out resetting the app defaults to the fluent view which seems to work albeit very poor update rates compared to the other apps which I can't explain.