No ptz controls

[sLackuR]

I have a Hikvision PTZ-3601-IZ having trouble getting the ptz controls to work with tiny cam pro. Works flawlessly through the NVR. Any ideas?

Thanks

 

[tech_junkie]

I have a Hikvision PTZ-3601-IZ having trouble getting the ptz controls to work with tiny cam pro. Works flawlessly through the NVR. Any ideas?

Thanks

Because the software you need to use is hik-connect

App Store

use "Hik-Connect - for End user" app

 

[TonyR]

I have a Hikvision PTZ-3601-IZ having trouble getting the ptz controls to work with tiny cam pro. Works flawlessly through the NVR. Any ideas?

Thanks

FWIW, many Hikvision cams and a few of their NVR's are stated as being "compatible' with TinyCam here.
If your NVR is listed I'd consider contacting its creator who is a member of IPCT and likely will read your post; or you can e-mail him at: alexey.vasilyev@gmail.com

 

[sLackuR]

It's a Dahua NVR if it matters. I wouldn't mix and match cameras due to my lack of experience but this PTZ was a gift.

 

[TonyR]

It's a Dahua NVR if it matters.

OK, I'll play...model number of NVR?

 

[sLackuR]

OK, I'll play...model number of NVR?

NVR5216-16P-4KS2E

 

[TonyR]

The cam is ONVIF-compliant as is the NVR which is why, luckily, the video stream works....it's by chance the PTZ works through the NVR as you say and you're on a lucky streak because rarely does ONVIF compliance extend to successfully operating PTZ, audio, alarm I/O, etc. between a cam and an NVR of different manufacturers.

Again, since your Pro version of TC is a paid version I urge you to contact the developer via e-mail as I mentioned in post #3 and get his recommendation.

 

[sLackuR]

The cam is ONVIF-compliant as is the NVR which is why, luckily, the video stream works....it's by chance the PTZ works through the NVR as you say and you're on a lucky streak because rarely does ONVIF compliance extend to successfully operating PTZ, audio, alarm I/O, etc. between a cam and an NVR of different manufacturers.

Again, since your Pro version of TC is a paid version I urge you to contact the developer via e-mail as I mentioned in post #3 and get his recommendation.

Thanks for taking the time to explain. I'll reach out.