NVR4216-4ks2 lost password

DaveAP

n3wb
Aug 16, 2018
1
0
Melbourne
Anyone know the procedure to hard reset this model using the button inside? A customer of mine misspelled his email address then lost his password, so it is sending an unlock code into the abyss if I use gdmss to try and reset the password.

Not sure how the reset button works. If I hold it then power on the unit, let go after 30 seconds, nothing happens. If I hold it until the nvr is fully booted up, nothing happens

Of course dahua ignores your emails if you send the qr code security string to support_rpwd@gobal.dahuatech.com