problems with dahua anpr after restart camera.

[itms]

HI!
I have a problem with a dahua camera ITC215-PW6M-IRLZF-C2
it happens that, after a restart of the video camera, caused by a power failure, or a forced restart, the NO1 contact which opens the barrier, remains closed until I press the manual opening command from the web page.
the problem is that the gate stays open until you intervene manually.
Has this happened to any of you?
Thanks to whoever can help me!

 

[scottadams]

Hello. I have the same problem as you. Did you ever find a way to resolve it?