PTZ Issues when Linking HikVision NVRs

[Kevin Tyrrell]

I have a HikVision PTZ connected to a Hik NVR at Location A. For operational reasons, this NVR is added onto a HikVision NVR at location B. Live images are displayed on the NVR at location B, but PTZ control is not possible through the NVR. Does anybody know a way to get this to work, apart from suggesting control through location A, as this is not possible.

 

[TonyR]

More detail might be helpful:

• How is the NVR at Location A connected to the NVR at Location B?
• Is there a hardwired network between the 2 locations?

 

[Kevin Tyrrell]

More detail might be helpful:

• How is the NVR at Location A connected to the NVR at Location B?
• Is there a hardwired network between the 2 locations?

NVR at A has fixed IP Internet connection, which is added through NIC 2 at Location B, NIC 1 at Location B is then used for VMS access

 

[TonyR]

NVR at A has fixed IP Internet connection, which is added through NIC 2 at Location B, NIC 1 at Location B is then used for VMS access

What is the VMS being used at Location B?
Is the VMS on a PC with Internet access?

 

[Kevin Tyrrell]

What is the VMS being used at Location B?
Is the VMS on a PC with Internet access?

The VMS is HikCentral which does not have internet access otherwise I would use it to connect direct to the nvr at location a