SFTP/FTP snapshot upload not working

[RFo]

Dear all,

i hope you will be able to help me out. I have 2 cameras IPC T5442T-ZE (V2.800.15OG004.0.R, Build Date: 2020-12-03 ) and i am struggling to get SFTP/FTP upload for snapshots to working.
While recording to the SFTP is working without any issue, snapshots are not, not a single snapshot (general, event or alert) is uploaded to the SFTP. As soon as i activate the function "Emergency local" snapshots are send to the local SDCard.
I just wanted to get 1 Snapshot per hour for a timelaps video uploaded to the SFTP on the same network using the "general" schedule.

Any ideas what could be the issue?

BR and thanks in advance!

 

[sinus61]

Hi all,
just got my IPC-T2431T-AS (V2.820.15OG000.0.R, Build Date: 2021-05-08) from Andy via Amazon.

Looks like I have the same problem, at first snapshot is working (with Motion Detection, IVS or a call from /cgi-bin/snapshot.cgi) to FTP. After some time none of this ways works to make a snapshot. But recording to the same FTP still works. Tried a other FTP here, too, but same problem.

Reboot don't help, but if I set the cam back to default it works again. I can re-import the settings and it still works. But then after some hours snapshots are not working anymore.

Any idea?