Struggling with Android app Remote access

[itm]

I've just installed the BI app on my Galaxy S24 Ultra phone (I am travelling, and using hotel wifi). I used QR code scanning to add the BI server (using my laptop and my VPN to access my BI server at home). I saved the server details, but when I then tried to connect I got an "unable to connect" error. I have used remote access successfully before (using the BI Android app on my last phone, with the same username and pw), so I guess that my server-side setup and username/password are OK.

I use DDNS to access my server from home, and have forwarded port 1079 to port 81 on my router, so I edited the server in the BI phone app to:
mydomain.ddns.net:1079

But I still get the "unable to connect" error.

Any ideas??

 

[ataunton]

Hi itm

I had lots of problems to get this to work - never did get it to work . Ultimately I used Tailscale on the PC running BI and all remote devices which worked a charm. Easy ...the only thing is you have to first make sure Tailscale is connected on your mobile each time but it only a few seconds. Never had a problem since

Hope that helps

 

[TonyR]

I use DDNS to access my server from home, and have forwarded port 1079 to port 81 on my router, so I edited the server in the BI phone app to:
mydomain.ddns.net:1079

How do you forward one port to another port?
Don't you mean a specific port is forwarded to a specific LAN IP?

 

[itm]

Yes port 1079 is forwarded to port 81 on the Blue Iris Host machine's LAN IP address.