Trouble with Inconsistent Footage Retention on Certain Cameras in BlueIris

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Jun 8, 2024
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Hello,

I'm experiencing an issue with my Blue Iris setup and am hoping for some advice. I've set up my cameras to record substream 24/7 and the main stream upon motion detection. Here’s the problem:

Issue:
Footage from only certain cameras is retaining footage consistently (e.g., two months of continuous recording). However, a subset of the cameras seems to be retaining footage only sporadically, with up to a week of footage missing.


IMG_3787.jpeg

Camera working improperly:
IMG_3788.jpeg

What I've Tried So Far:
1. Repairing the database.
2. Verified that the missing files are indeed absent in the folder in Windows Explorer.
3. Double-checked that all cameras are set to record in the specified manner (substream 24/7 and main stream when triggered).

Despite these efforts, the problem persists. I'm not sure if it's a configuration issue or something else within Blue Iris.

Has anyone encountered a similar issue, or does anyone have suggestions on what might be causing this discrepancy in footage retention? Any insights or troubleshooting steps would be greatly appreciated!

Thank you in advance for your help!

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Additional Details:
  • Running the latest version of Blue Iris.
  • Cameras are a mix of different brands/models.
  • System has ample storage and CPU capacity.

Looking forward to any tips or advice you might have.

Thank you
 
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