Unable to connect to Hikvision cameras on network

technofaux

n3wb
Apr 4, 2017
2
0
I have been trying to connect to my IP cameras for about 4 days now when on my network and am having no luck. I started by connecting to each camera while attached to a POE switch and computer connected to the switch. I setup static IPs for each camera and made sure the gateway and subnet is the same as my local network. At this point, I can view images on the camera and everything is great.

After this, I connected the switch to the router and tried to connect to the cameras and I could not ping them or view the video feed. I would occasionally see the cameras in SADP, but hey could not be updated. They would then disappear from SADP and show up intermittently. I swapped out switches and even substituted POE injectors, but can not ever connect to the cameras once they are behind the router. I also have some public facing IP's and setup one of the cameras with a public facing IP and still cannot ping or see the video feed, or see them in SADP.

My router is my business router supplied by comcast. I don't have many options for replacing this, but will if necessary. Does anyone have any other ideas of what may be going on here?

Thanks!!