Unable to see liveview on 7716NI after Hikvision 3.3.4 firware update

Alan2000

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I have two identical 7716NI-SP/16 NVRs. One is at home and the other at work. I upgraded the home NVR to 3.3.4 and have not been able to get Liveview to work via Safari Brower on my Mac laptop. Liveview works with the NVR with older firmware using Safari. With both NVRs I can see liveview using iVMS-4500 on my iPhone and iVMS-4200 on my Mac. So the problem is limited to not seeing liveview and not being able to do remote playback with Safari only on the NVR with the 3.3.4 firmware. Any ideas on how to troubleshoot this? The tech support guy at Hikvision was of no help. Note that the problem is present using both the private and public IP addresses.
 
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