Unable to upgrade Dahua DSS4004 version

LeChat

n3wb
May 24, 2016
2
0
Hello everybody,
I've bought 2 dahua DSS4004 servers in 2 different company.
And my problem is :
My first DSS4004 is in version V3.11.001.R.20150326.291384 and my second is in V6.01.001.R.20160303.460668.
I don't know how upgrade my first server and so have a 100% compatibilities with them (ex. export/import data is impossible, because the 3.11 is in simple text and 6.01 is in exel)
I've search everywhere in docs, just a simple "config tool.exe" who give anything to update... I can't found in google the firmware upgrade

Thank you in advance if anyone know how to do that.
 
contact the people you bought it from, they are your only recourse to get firmware.