Viofo Bluetooth Remote Control working unreliably

[Rapido]

I have just installed a Viofo VS1 dashcam together with the wireless Bluetooth remote control button.

Bluetooth pairing of both devices worked perfectly, but the connection has funny problems.

When I start the car, the button may work ... or not. I do a new pairing and it works on the first press. Some time later it fails again. New pairing ... and so on.

If you got this button, too, how is ist working for you?
Any advice to improve this?

Thanks
Joachim

 

[TonyR]

Maybe Carplay on your radio interferes with the dashcam?
Try disabling it on the radio just to see.

 

[Rapido]

Thank you TonyR, I will give that a try.

I have also contacted Viofo support. They want me to upload a video of the problem.