Web interface clips not showing

Dec 7, 2015
3
0
Hi all,

I have just started really configuring/deploying our Blue Iris setup. It has been working great, but in the web interface our clips are now missing (the frame/area in the lower left is just a white box, see attached screenshot).


When I try to go to the clips URL directly (from the HTML source, such as /cliplist.htm?cam=cm-wlob), it seems to show the right content for that camera - see other attached screenshot

Is anyone familiar with this problem and possible resolutions? I have tried rebuilding the db/index to see if it would help, and unsurprisingly it has not helped.
 

Attachments

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All I can guess is maybe your browser is somehow incompatible with the page. Which browser and version of browser are you using?
 
Latest Chrome - same as I always use. There are no ad- or script-blocking extensions, and nothing has changed about the browser between when this worked and when it did not. The symptom is exhibited across many browsers and computers I have tried this on.
 
Latest Chrome - same as I always use. There are no ad- or script-blocking extensions, and nothing has changed about the browser between when this worked and when it did not. The symptom is exhibited across many browsers and computers I have tried this on.


Found the issue.

A colleague working on the system was adding security measures to the nginx configuration (which we use as a proxy in front of our BI webpage, so that it can serve via a hardened TLS config, etc).

The following was added to the nginx config yesterday:
# Do not allow this site to be displayed in iframes
add_header X-Frame-Options DENY;

Which of course would break the content being presented inside iframes.

False alarm, thank you for anyone who viewed this and gave it some thought!