what is the correct firmware for my DS-2DF8C842IXS-AELW? it does not do auto tracking anymore

[Coldair]

it was a camera from B&H but the last time I asked I was given a snotty reply

I have version V5.5.801 build 210628 and I am hoping an update will fix that

 

[johnfitz]

Yeah, you're on T2 (same as me), which doesn't get any more updates. 5.5.800 is the last official firmware (not sure why you're on 5.5.801).

The firmware on the Hikvision USA website is V5.5.800 release 211009. It's strange that your current firmware is a newer version with an older release date?

DS-2DF8C842IXS-AELW(T2)

 

[Coldair]

google came up with this one DS-2DF8C842IXS-AELW

firmware is down the bottom with note Firmware_V5.8.6_240124 but while looking down the list of compatible cameras my brain goes haywire and I am never sure if mine is on the list so any help would be greatly appreciated

 

[johnfitz]

That firmware seems to be for the (T5) revision of the camera (H8 series)... From your old post, it looks like you have the (T2) revision (H5 series) camera:



It's so annoying that Hikvision EOL's the older revisions of the same camera model.