where can I get replacement parts? EZVIZ DB1 perforated PIR cover

[renca]

Hello.

I have a damaged EZVIZ DB1 doorbell because visitors keep pressing the soft PIR sensor cover instead of the white button with the bell logo.

Over time, the plastic now has cracks and perforations due to pressure, aside from the daily exposure to the sun's heat or to rain.

I tried asking the company about where to purchase replacement parts but to no avail. I am reaching out with the hopes someone here might know where I can go.

I cut out transparent packaging tape to cover over the damaged plastic and prevent water from leaking in. I want to fix it but I don't mind buying a new unit.

any thoughts, suggestions welcomed.

thanks.

 

[David L]

Hello.

I have a damaged EZVIZ DB1 doorbell because visitors keep pressing the soft PIR sensor cover instead of the white button with the bell logo.

Over time, the plastic now has cracks and perforations due to pressure, aside from the daily exposure from the sun's heat and rain.

I tried asking the company about where to purchase replacement parts but to no avail. I am reaching out with the hopes someone here might know where I can go.

I cut out transparent packaging tape to cover over the damaged plastic and prevent water from leaking in. I want to fix it but I don't mind buying a new unit.

any thoughts, suggestions welcomed.

thanks.

I am not aware of parts being sold, you may need to get creative:

DURADOM Acrylic Dome with Flange Clear Plastic Hemisphere - Multi Use Bubble Pet Dog Fence Window Sphere CCTV Dome Acrylic Camera Perspex Display Transparent Cover Floating Fish Dome (1.6 inch / 40mm) : Amazon.co.uk: DIY & Tools

Free delivery and returns on all eligible orders. Shop DURADOM Acrylic Dome with Flange Clear Plastic Hemisphere - Multi Use Bubble Pet Dog Fence Window Sphere CCTV Dome Acrylic Camera Perspex Display Transparent Cover Floating Fish Dome (1.6 inch / 40mm).

www.amazon.co.uk

 

[renca]

okidoki. I thought as much. thanks

 

[David L]

okidoki. I thought as much. thanks

So EZVIZ has a new Doorbell:

https://www.bestbuy.com/site/ezviz-db1c-1080p-ai-powered-video-doorbell/6438375.p?skuId=6438375

@renca They have eliminated the PIR lens and went AI for motion. FYI. I do not have one, still have my LaView (which is the same as the DB1), but there is a Thread you may want to check out. I did read the mounting holes from the DB1 don't match the DB1C, so I believe you would need to drill a new bottom hole.

Review: EZVIZ DB1C

The EZVIZ DB1 (and its variants) has been the doorbell of choice for most IP cam enthusiasts in the last few years owing to its quality, reasonable price, local streaming connectivity, flexibility, community support, and overall value. Two years after the introduction of the DB1, EZVIZ is first...

ipcamtalk.com

Dec 2020 - Comparison of RTSP Doorbells

Update Dec 2020: Cleaned up specs table. Added EZVIZ DB1C. There are also many more options available now compared to back when this thread started. If you have one you'd like to add, PM me along with specs and sample video. The purpose of this thread is to share my findings comparing RTSP...

ipcamtalk.com

@silencery has done a Great job on his review...

 

[renca]

I appreciate your suggestion @David L . thanks.