Where do I look first to solve this problem?

[tubac]

Hi
i have an IP camera system that is mostly Dahua all my cams were bought from Securitycameraking.com.
Here is my problem. I can see all 4 of my cameras when viewing on my NVR's dedicated monitor, but when trying to view on my iPad running TechPro lite (PSS Lite) I only see three on my LAN.
Where should I look first to solve this problem?

Tubac

 

[Shockwave199]

Need to know more about your setup. POE nvr? All cameras hooked up to a separate switch? Which camera isn't showing?

 

[tubac]

Need to know more about your setup. POE nvr? All cameras hooked up to a separate switch? Which camera isn't showing?

Hi Shock. Two cameras hooked up directly to the NVR's built in POE. Two cameras hooked up to a 5 port switch.
One of the cameras I'm not able to see on my iPad is plugged into the built in switch. I can see all cameras on the NVR's dedicated monitor.

 

[Shockwave199]

What stream are you trying to view on that camera channel in the app? It should be sub stream usually. Is there a little message in the blank window at the bottom saying time out or anything?

 

[tubac]

Hi,
The app window just reads NVR-Cam2' yet it is black. Odd. Ok I checked all the connections and they are ok. Now I am going to restart the NVR . That was it! I wonder why? Oh well, thanks for the help. Let me know if you have a theory why the camera was visible on the NVR ,but not on the app?

 

[Shockwave199]

Things do weird stuff. First course of action is usually a restart. Glad it's working!

 

[nayr]

Things do weird stuff. First course of action is usually a restart. Glad it's working!

x2

 

[tubac]

x2

Funny!!!

 

[vector18]

for the camera that is not displaying on your Ipad, make sure the box that says video on the sub stream is checked

 

[vector18]