Why would eset place these blue iris files in quarantine?

Sep 19, 2015
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Naples Fl
could this be what is stopping my speed Screenshot 2024-12-23 ESET.pngdome from auto tracking or stopping me from accessing BI from the WAN?
 
Running BI and your video through antivirus is a recipe for disaster and slowing down the system a lot.

Best practice is to exclude BI and associated files from antivirus.

It is how the "unknown Publisher" or "potential virus" or "compromised" messages are generated (just called virus moving forward in the rest of this post for simplicity).

It is not a virus, rather it is whatever antivirus you are using has flagged it as a potential virus. Some programs look at the total number of users and below a certain number, it is flagged. These specialty type files/programs get false positives all the time.

You can check the file with VirusTotal , an antivirus website owned by Google that runs it thru a lot of different antivirus algorithms.
 
thanks for the quick reply. I had forgotten that ESET was even on this machine and I came across it while trying to figure out why my speeddome does not track and why I can't see BI on the net.
I tied to remove those files from quarantine but ESET will not let me even after running it as an Admin. eset was the only online scanner that would remove spyboy msr after I got it in an update.
so should I delete eset or but the paid version? Malwarebytes and avast did not remove it and neither did Microsoft?
 
Malwarebytes chameleon is the tool if Malwarebytes itself is blocked. It's a free download and runs before Windows Starts to intercept bad processes then runs malwarebytes in windows when all bad processes are stopped. It's very effective at removing virus that interefere with AV.

Those are probably false positives given no-one else has any issues as per Wittaj.
 
I tried booting into safe mode and removing ESET but it ill not let me. I am running both the paid versions of AVAST and Malwarebytes and neither of those were able to remove spyboy. anyway I was hoping to get both my speeddome back and my ability to use BI over the wan
 
You'll probably only be able to remove ESET using the Unistaller as most AV programs prevent removal by other methods to prevent direct virus attack on their systems. If the uninstaller isn't working, then go to their website and see if there's a clean installer tool available from their support people. If not, you might be looking at a total disk wipe and clean installation of windows from scratch. If you don't have a windows key, then various utilities will show you your key which you can write down. Alternatively, most versions of windows these days run on Universal keys which can be found on the internet.
 
Here is a link to the remover on the ESET web site, I have never found that any tool can read your windows license key, they all return just a generic key that is time limited and usually only used for temporary use!
 
Here is a link to the remover on the ESET web site, I have never found that any tool can read your windows license key, they all return just a generic key that is time limited and usually only used for temporary use!
I wonder if I have to buy the paid version to to allow those files to run? wiping it out and doing a clean install will take days with all the licenses there are on this computer.
 
I tried booting into safe mode and removing ESET but it ill not let me. I am running both the paid versions of AVAST and Malwarebytes and neither of those were able to remove spyboy. anyway I was hoping to get both my speeddome back and my ability to use BI over the wan
Wait... are you running Eset, avast, and malwarebytes actively on the same machine? Last I knew, Eset and avast are both anti-virus-type scanners. I've never encountered a postitive experience when two software titles of this nature are running simultaneously. It has always resulted in system resources being hogged by the two (or more).

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