wisie
n3wb
Hi everyone,
I recently moved into a new house that already has an Alhua NVR (NVR4108HS) and Alhua camera's installed. Unfortunately, the previous owners didn't provide any handover instructions.
I reset the NVR to factory settings today. While I can now access the NVR itself, the cameras are no longer connecting (see below). The recording history shows the cameras were functioning before the reset, suggesting the reset might be the cause of the issue.
My first thought was to reset the camera's to factory thinking it may be a password issue from the previous owners. I've requested a reset of the devices following this guide but was hoping to see whether people may have any other suggestions while I wait for Duhua support to respond?
Any advice or insights would be greatly appreciated!
![Screenshot 2024-04-26 at 7.42.35 PM.png](/data/attachments/193/193260-2ad97feab53bc3a2fd87995b91635fe5.jpg)
I recently moved into a new house that already has an Alhua NVR (NVR4108HS) and Alhua camera's installed. Unfortunately, the previous owners didn't provide any handover instructions.
I reset the NVR to factory settings today. While I can now access the NVR itself, the cameras are no longer connecting (see below). The recording history shows the cameras were functioning before the reset, suggesting the reset might be the cause of the issue.
My first thought was to reset the camera's to factory thinking it may be a password issue from the previous owners. I've requested a reset of the devices following this guide but was hoping to see whether people may have any other suggestions while I wait for Duhua support to respond?
Any advice or insights would be greatly appreciated!
![Screenshot 2024-04-26 at 7.42.35 PM.png](/data/attachments/193/193260-2ad97feab53bc3a2fd87995b91635fe5.jpg)