Hi guys,
I have installed a new Dahua sd59230u ptz cam a month ago. It worked perfectly fine up until 4 days ago including the auto tracking function.
It is wired by cat7 cable directly to the modem router and gets its power supply from the original power supply.
There are 2 issues I am facing currently:
1. The auto tracking is not stable so it is start focusing on a moving object, but then stops and start moving to diffent directions loosing the object (it moves with no sense to different directions).
2. After #1 happens, it crushes and then gets back to the original factory default definitions and it should be redefine completely like a new cam.
Any idea what causes it and how should I fix it?
thanks!
LIran
I have installed a new Dahua sd59230u ptz cam a month ago. It worked perfectly fine up until 4 days ago including the auto tracking function.
It is wired by cat7 cable directly to the modem router and gets its power supply from the original power supply.
There are 2 issues I am facing currently:
1. The auto tracking is not stable so it is start focusing on a moving object, but then stops and start moving to diffent directions loosing the object (it moves with no sense to different directions).
2. After #1 happens, it crushes and then gets back to the original factory default definitions and it should be redefine completely like a new cam.
Any idea what causes it and how should I fix it?
thanks!
LIran