HooToo IP008 Zoom Function Not Working

[OldDad]

HooToo IP008 (Foscam186xxx/98xxx Compatible via auto detection). Zoom does not work but does work in the HooToo setup. Any ideas? Blue Iris 4.1.1.0 w32

Thanks

 

[fenderman]

HooToo IP008 (Foscam186xxx/98xxx Compatible via auto detection). Zoom does not work but does work in the HooToo setup. Any ideas? Blue Iris 4.1.1.0 w32

Thanks

In the blue iris camera properties>PTZ tab>select hootoo

 

[OldDad]

In the blue iris camera properties>PTZ tab>select hootoo

I did, still a no go. Thanks

 

[fenderman]

I did, still a no go. Thanks

Does the username you are using (entering in blue iris) have ptz rights for the camera? some cameras limit which users can ptz.

 

[OldDad]

Does the username you are using (entering in blue iris) have ptz rights for the camera? some cameras limit which users can ptz.

Requires user/pass, still doesn't work, tried both ways. It's just the zoom that doesn't work, all other PTZ controls work.

 

[fenderman]

Requires user/pass, still doesn't work, tried both ways.

Try setting using the hootoo in the video dropdown as well as the ptz dropdown...
What is the http port for the hootoo?

 

[OldDad]

Try setting using the hootoo in the video dropdown as well as the ptz dropdown...
What is the http port for the hootoo?

Doesn't work either, in fact no PTZ controls work with that setting. The port is default 80. I tried other ports just in case there was interference with the other cameras. I have an older HooToo that works just fine.

 

[fenderman]

Doesn't work either, in fact no PTZ controls work with that setting. The port is default 80. I tried other ports just in case there was interference with the other cameras. I have an older HooToo that works just fine.

Try every foscam in the ptz dropdown menu and see if any work.

Side note, you can use the same ports for each camera, you cant interfere with other cameras as the ip address is unique..

 

[OldDad]

Try every foscam in the ptz dropdown menu and see if any work.

Side note, you can use the same ports for each camera, you cant interfere with other cameras as the ip address is unique..

Yes I know, doesn't hurt to try other unique ports such as 8080 but the port isn't the problem.

 

[OldDad]

Yes I know, doesn't hurt to try other unique ports such as 8080 but the port isn't the problem.

Only the compatible listed above works. Just not the zoom.

 

[fenderman]

Only the compatible listed above works. Just not the zoom.

Email support..you are going to have to give the developer access to the camera so he can add ptz controls..

 

[fenderman]

@OldDad, you might also try ipc, cantonk from the dropdown in the ptz and see if it works..

 

[OldDad]

@OldDad, you might also try ipc, cantonk from the dropdown in the ptz and see if it works..

Nope

 

[fenderman]

Nope

email support so he add ptz function for this camera..

 

[OldDad]

email support so he add ptz function for this camera..

I did earlier, waiting for a reply, thanks

 

[OldDad]

I did earlier, waiting for a reply, thanks

Working with support now, testing my old port forwarding skills to bust through my hardware/software firewall.

 

[fenderman]

Working with support now, testing my old port forwarding skills to bust through my hardware/software firewall.

What camera did you have to select? for others who have the same issue...

 

[OldDad]

What camera did you have to select? for others who have the same issue...

The one in my first post -- Foscam186xxx/98xxx Compatible -- It was auto-detected and populated both setup fields in Blue Iris. Will be interesting to see if support has the answer but I think it will take a new script and new entry on the camera list.

 

[fenderman]

The one in my first post -- Foscam186xxx/98xxx Compatible -- It was auto-detected and populated both setup fields in Blue Iris. Will be interesting to see if support has the answer but I think it will take a new script and new entry on the camera list.

I misunderstood your post, I though you meant you got it working...its likely one of the others on the list will work..all these cameras have tons of clones and use the same commands for ptz..

 

[OldDad]

I misunderstood your post, I though you meant you got it working...its likely one of the others on the list will work..all these cameras have tons of clones and use the same commands for ptz..

It would take more time than I have to go through that entire list. Support my have an answer, we'll see.