I have installed the required plugin but I am still unable to see the camera on the Edge browser while I am still able to view them on the old Internet explorer.
Any suggestion please
Any suggestion please
I can not see the HikVision Camera after installing the plugin on Microsoft Edge
- Thread starter nightearth
- Start date
alastairstevenson
Staff member
Thank you so much.
HikVision and Dahua should find a solution for this issue since Internet explorer is not supported from Microsoft company any more
HikVision and Dahua should find a solution for this issue since Internet explorer is not supported from Microsoft company any more
alastairstevenson
Staff member
The newer firmware, from 5.5.x or so, does not need the plugin.
It uses the widely supported built-in websocket facility, so works ok with most browsers.
It uses the widely supported built-in websocket facility, so works ok with most browsers.
Thank you so much. This is the good news.
Is there any documentation from the HIkVsion website please?
I did not find anything regarding the provided information on HIkVsiion website.
I can not share this information if it is not mentioned on HIkVsion website.
Please share with me a screenshot or the link regarding that we do not need the plugin with the new firmware 5.5.x
thx in advance
Is there any documentation from the HIkVsion website please?
I did not find anything regarding the provided information on HIkVsiion website.
I can not share this information if it is not mentioned on HIkVsion website.
Please share with me a screenshot or the link regarding that we do not need the plugin with the new firmware 5.5.x
thx in advance
If you like using Edge, try using the 'ie tab' extension - works for me
Hi Alastair, I presume my equipment will not function with Edge yet as the firmware is not as stated.
Attachments
alastairstevenson
Staff member
Under the camera specifications, check out what browser is supported, for example here for the DS-2CD2347G1-LU
DS-2CD2347G1-L(U)
Hikvision DS-2CD2347G1-L(U) 4 MP ColorVu Fixed Turret Network Camera
Extract :
alastairstevenson
Staff member
That firmware version quoted is for the cameras.
I'm not sure which NVR firmware version and NVR model can operate plugin-free on a browser - I've not used the 'firmware 4' on an NVR yet, it's been a bit cranky.
I am really confused.
NVR should be has the Firmware version 5.5.x or the Camera itself ?
Please make it clear
NVR should be has the Firmware version 5.5.x or the Camera itself ?
Please make it clear
alastairstevenson
Staff member
Hikvision NVR V4+ will work without a plug-in. It’s been a bit buggy, but getting better with each update. That being said, I personally still use IE with plug in. (That’s the most stable and full featured way) Which NVR model are You using? There’s a chance it doesn’t support V4 anyways
Bizarre my DS-7608NI-K2/8P with V4.30.005 won't work with Microsoft Edge.
Still using Internet Explorer and working fine though so no issues.
Microsoft will stop supporting the IE 11 by the end of this year which means it will be the perfect goal for hackers.
Why these Chinese companies do not respect their clients.??!!!!
Why these Chinese companies do not respect their clients.??!!!!
I have wondered this myself. Why are they so slow to keep up with modern times? There is so much competition these days with cameras. This would never happen if they were located here in Silicon Valley. Software is key, and Hikvision is not keeping up!
alastairstevenson
Staff member
Hikvision's IP cameras do support MS Edge - just not the older series of models.
This is DS-2CD2385G1-I via Edge.
