Firstly — I have emailed support for this, but any insights still welcome... BI version 5.3.2.11, which is the latest stable/critical release as I write this.
I changed my camera configs to use 704x480 sub-streams. Main streams are 4K. I’m using continuous recording.
I’m finding that when I go to play back recorded video, BI is playing back the sub-streams — which is confusing because I thought BI isn’t even supposed to be recording sub streams, so how can it be playing them back? But it is.
This is happening only in the BI desktop app on Windows, and only for playing back recorded video.
Live video in the BI Windows desktop app works as expected (sub streams in camera group videos but switches to main stream when one camera is focused).
Exporting a clip that plays back in BI using the sub stream exports the main stream.
Live video in the iPhone app works as expected (Same as described for BI desktop client)
Playback of recorded video in the iPhone app works as expected (plays back the recorded main stream).
I can pause playback in the iPhone app and in the BI desktop app at the same moment in a recording and the iPhone one is main stream but the BI Windows desktop app is the sub stream.
Am I misunderstanding this feature? Is BI supposed to be recording the sub streams? Is it supposed to be playing them back? How can I see my 4K video for playback?
I changed my camera configs to use 704x480 sub-streams. Main streams are 4K. I’m using continuous recording.
I’m finding that when I go to play back recorded video, BI is playing back the sub-streams — which is confusing because I thought BI isn’t even supposed to be recording sub streams, so how can it be playing them back? But it is.
This is happening only in the BI desktop app on Windows, and only for playing back recorded video.
Live video in the BI Windows desktop app works as expected (sub streams in camera group videos but switches to main stream when one camera is focused).
Exporting a clip that plays back in BI using the sub stream exports the main stream.
Live video in the iPhone app works as expected (Same as described for BI desktop client)
Playback of recorded video in the iPhone app works as expected (plays back the recorded main stream).
I can pause playback in the iPhone app and in the BI desktop app at the same moment in a recording and the iPhone one is main stream but the BI Windows desktop app is the sub stream.
Am I misunderstanding this feature? Is BI supposed to be recording the sub streams? Is it supposed to be playing them back? How can I see my 4K video for playback?
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