Yes, you need to make sure that you have Motion Detection and Smart Motion Detection OFF. Just use IVS rules.
Access the NVR GUI by going to a computer and opening up a browser (preferably Internet Explorer) and type in the IP address of the NVR and login that way. Next go into the camera settings page on the NVR and look for the Microsoft e Web Browser and select it and it will go to the camera GUI (photo credit bigredfish from his PSA thread). Your screen may look a little different to get into the camera gui and see if doing it this way gets you access to some other features the NVR is blocking - do not worry about the Port number and circle as that was from another issue someone posted.
Simply select the blue IE icon and it will go to the camera GUI and from there you can set the camera parameters.
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@bigredfish what email-providers have you got this working with?
I've tried to set it up with Gmail a few times over the years but always failed.
Set up Gmail with a third-party email client - Google Workspace Admin Help
@Peachs an alternative instead of emails is FTP. I use FTP to backup snapshots for several cameras, also for remote locations. IMO that's better for backup reasons.
Here are 3 emails sent to me today by IVS rules.
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Try checking the “Record” box.
Is the NVR recording IVS events?
Are the cameras plugged into the NVR internal PoE ports? If so, the cameras can’t send out to the Internet so the NVR sends the email, so you have to setup smtp on the NVR.
I have had this working for many years on different NVR’s at different locations.
I do understand there are some settings you must make on Gmail to allow “less secure apps”.
Im guessing the other issue is the NVR us sending but for some reason Gmail is filtering the email as spam.
But if it’s working for MD it should work for IVS.
See these threads
Long Time Listener, First Time Caller - Dahua/Empire 4k Color Cams
OK that is good. and it is checked here: No, it is not checked there. I checked the box in the camera's IVS settings. I was following BigRedFish's recommendations to setup all that stuff in the camera itself. Looks like for some reason the camera's settings are not getting pushed back to...ipcamtalk.com
Can't send email from NVR NR32P8-8 V4.30.005/210413
Hi...new here...but have learned a lot from reading and implementing an older WINIC NR32P8-8 with this forum's help... This summer i upgraded the older firmware from a 3.x version to 4.30.005/210413...following the advice to upgrade in steps... Some quirks, but more stable... Email setup is a...ipcamtalk.com
You MUST record IVS events as well as 24/7. It won’t hurt a thing.
Thus way you can also go to the timeline on playback and easily spot the IVS events.
You must enable IVS recording in the NVR for that channel and for all times (24:7) you wish to see IVS events and get emails.
To fill in what @bigredfish is saying you should do it like this.
These pictures are from the NVR.
In the Record Schedule you need to include Intelligent (IVS-rules), this is by default off.
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Schedule for Snapshot.
I saw in your settings above that you had enabled Snapshot in the Record mode. If you still have the default General schedule, it will save a snapshot every 1-6 seconds no matter motion or not, and you probably don't want that. Instead use this schedule.
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To fill in what @bigredfish is saying you should do it like this.
These pictures are from the NVR.
In the Record Schedule you need to include Intelligent (IVS-rules), this is by default off.
View attachment 112585
Schedule for Snapshot.
I saw in your settings above that you had enabled Snapshot in the Record mode. If you still have the default General schedule, it will save a snapshot every 1-6 seconds no matter motion or not, and you probably don't want that. Instead use this schedule.
View attachment 112586
No you do t need to delete anything. The HD will overwrite
Yes you still need that. Go to record schedule as @genelit shows. You have to do both settings