LJames888
n3wb
Hi all,
My device model is DS-7604NXI-K1 / 4P. This morning I was asked to update the Firmware (V4.82.100 build 240606), which I did. All went smoothly. I had a quick look at the new interface and left it it at that.
My problem is - before, I had set up the camera to detect Intrusion and Line-Crossings, when people entered the pathway into my mother's house. All worked perfectly. Never had any problems. The 'Target Detection' down the left-hand side of the interface, would show 4 alerts, and in the 'thumbnail' a green box would show around the person who had entered the Intrusion area and who had crossed Line-Crossing.
It was so useful, because it INSTANTLY helped to differentiate from the Motion Detection that was set up to monitor just outside the house.
Motion Detection would pick up all the people passing, and Target Detective would show it on the left-hand side, but, there would be no green box around the human. PERFECT. Anything with a green box - Intrusion/Line-Crossing.
Now - I still get the alert/s that there has been an Intrusion/Line-Crossing detection, but, the green boxes that you used to appear, now no longer do.
Can anyone offer any suggestions/help?
My device model is DS-7604NXI-K1 / 4P. This morning I was asked to update the Firmware (V4.82.100 build 240606), which I did. All went smoothly. I had a quick look at the new interface and left it it at that.
My problem is - before, I had set up the camera to detect Intrusion and Line-Crossings, when people entered the pathway into my mother's house. All worked perfectly. Never had any problems. The 'Target Detection' down the left-hand side of the interface, would show 4 alerts, and in the 'thumbnail' a green box would show around the person who had entered the Intrusion area and who had crossed Line-Crossing.
It was so useful, because it INSTANTLY helped to differentiate from the Motion Detection that was set up to monitor just outside the house.
Motion Detection would pick up all the people passing, and Target Detective would show it on the left-hand side, but, there would be no green box around the human. PERFECT. Anything with a green box - Intrusion/Line-Crossing.
Now - I still get the alert/s that there has been an Intrusion/Line-Crossing detection, but, the green boxes that you used to appear, now no longer do.
Can anyone offer any suggestions/help?