Recent content by DV8

The support page works but every time I try to submit the report the connection conveniently resets. I've tried from two computers on different networks with the same results.

Hi, I have two IPC-HDW5231R-ZE cameras. I have noticed that the H.265 encoding does not work properly. If I select a a resolution higher than 1280x720 the output is always 1280x720. For example, when I select 1920x1080, the encoded video is 1280x720. I have also noticed that the encoding...

Does anyone know if the IPC-HDW5831R-ZE supports 1080p60? I checked the manual but it is not clear. Also based on the minimum illumination specs, I assume the IPC-HDW5831R-ZE will not perform as well in non-IR low light compared to the IPC-HDW5231R-ZE. Is this correct?

After playing with the settings for some time I have determined that the issue is related to the "Smart Codec" setting. When I turn "Smart Codec" off, 60 FPS is available. When I turn "Smart Codec" on, the maximum frame rate is 30 FPS. I also observed that turning Smart Codec on disables IVS...

I am having the same problem. I have two IPC-HDW5231R-Z cameras and they will only go up to 30 fps. Device Type - IPC-HDW5231R-Z Software Version - 2.460.0000.7.R, Build Date: 2017-03-06 WEB Version - 3.2.1.427921 ONVIF Version - 2.42 PN: 1.0.01.04.18696 S2 Any suggestions regarding how to...