Thanks for the info, i should have mentioned that i can access the camera's directly through the NVR web browser:
The problem is that i need to access them using the Config Tool software to extract the license dat file to send out to Andy, currently i can only access the NVR and it doesnt...
Ok, so i've updated one of my cameras and it has the algorithm problem, all good, i know what i need to do. The problem however is getting access to the camera to export the license file.
My current setup is that i have 6 IPC-T5442TM-AS (only updated 1 so far) connected to an NVR (the best...
I've updated 1 out of my 6 camera's and gotten the triangle warning, i have yet to upgrade the other 5 camera's but would like to know whether the file i send through can be applied to the other camera's if they get the same error or whether each camera needs its own fix?
Thanks
No it does not, i went back through the spec's and cannot find anything stating it supports that feature.
Never mind, i'm thinking i've probably gotten this camera confused with another one while i was researching. Guess I'll chalk it up as a lesson learnt.
Thanks folks.
When i was researching camera's i believe there was something i read saying it supported FR, however if i am wrong then that would explain why the function is not available.
I'm looking for some advice on a problem i'm having.
I purchased 6 x IPC-T5442TM-AS and a NVR4108-8P-4KS2 from Andy (legend) and am having issues getting the facial recognition to work directly through the web Interface.
Currently the option is present in the NVR but all the functions are...