Recent content by ingeborgdot

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    I need help with the IPC-Color4K-T180

    Well, it worked somewhat to check the box on compatibility. Now instead of 250 no signals a day, it has given me 2 no signals in 3 days. That is a big difference. My PTZ that has a no signal issue still has a no signal once in awhile, as it has had 9 no signals in three days. I can live with...
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    I need help with the IPC-Color4K-T180

    Well, I switched it out with another camera, and not one no signal message. You're telling me I could have saved myself climbing a ladder almost 20' high just for the click of a box. Damn it. I'll hook it back up again tomorrow and check the box and see what happens. Let's cross our fingers.
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    I need help with the IPC-Color4K-T180

    Yeah, I could do that. The problem is that this camera is almost 20 feet high, in a tough place to get to. The thing is, I have seen where others have had a problem with this camera.
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    I need help with the IPC-Color4K-T180

    You mean on the switch?
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    I need help with the IPC-Color4K-T180

    Now, in the time of doing this it is up in count.
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    I need help with the IPC-Color4K-T180

    No, there is a PTZ that this happens to also, but that is only during when it is cold outside. When it warms up, that problem goes away. This problem with the no signal on the 180 camera has been going on since the beginning. I just hadn't noticed it before because it didn't happen as often...
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    I need help with the IPC-Color4K-T180

    Now, it just went up to 1701 as I type.
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    I need help with the IPC-Color4K-T180

    Last week it had 1750. This is a new week. It has only 1700 no signals.
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    I need help with the IPC-Color4K-T180

    Prove it? You are kidding right?
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    I need help with the IPC-Color4K-T180

    In a weeks time the IPC-Color4K-T180 has had no signal 1750 times. This has been happening for the longest time. What is the problem. I have run brand new wire, I have tried multiple switches, I have tried just a stand alone injector. I don't know what else to do. What is wrong with the damn...
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    Signal Loss issue

    Okay, I deleted the camera from BI. No help. Then I went into the camera and did a factory reset 3 times. No help there either. So, I installed new Cat6 cable, deleted it from BI, factory reset the camera but none of that worked. It seems to be happening more when the weather gets colder and...
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    Signal Loss issue

    Okay. I have made sure it is on H264. No AI SSA or Smart Codec is used. No Acupick or self-adaptive is being used. I have checked that there is nothing else that shouldn't be on with this one specific PTZ5A4M-25X, but every day, between 5 and 9 am, I get a signal loss. One day 5:40 am, and the...
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    Alert sound question (brain dead and can't remember)

    Yes, that's why I did it. Sorry for not giving you props. Quit being so praise hungry. :p
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    Alert sound question (brain dead and can't remember)

    I had to uninstall the app and then reinstall it . Then after that, I didn't have to do a dang thing. It worked.
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    Alert sound question (brain dead and can't remember)

    Yeah, I'm sure it is different. I don't know why I can't find it on my Android (Galaxy S24+). There should be a setting, but my eyes don't see it. o_O